Refund policy

<h1>Return & Refund Policy</h1> <p><em>Last Updated: October 21, 2025</em></p> <h2>30-Day Money-Back Guarantee</h2> <p>At <strong>FemClarity™</strong>, we stand behind the quality and effectiveness of our women’s wellness supplements. That’s why all FemClarity™-branded products are backed by our <strong>30-Day Money-Back Guarantee</strong>.</p> <p>If you’re not completely satisfied with your purchase, you may return your product within 30 days of the purchase date for a full refund — no questions asked (minus shipping fees).</p> <p>Returns must be initiated within 30 calendar days from the purchase date.</p> <p>A physical return of the item is required to process any refund.</p> <p>Used and opened products are eligible for return.</p> <p>Refunds will be issued to the original form of payment. If that is no longer available, store credit will be issued.</p> <h2>Return Shipping & Fees</h2> <ul> <li><strong>U.S. Returns:</strong> FemClarity™ will email you a prepaid shipping label upon request. A $6.99 return shipping fee will be deducted from your refund.</li> <li><strong>International Returns:</strong> Customers are responsible for return postage using the carrier of their choice. A Return Authorization (RA) is still required.</li> </ul> <h2>How to Start a Return</h2> <ol> <li>Submit a return request via the Return Form on our website.</li> <li>Receive your Return Authorization and prepaid label (for U.S. orders) via email within 1 business day.</li> <li>Ship the item using the instructions provided.</li> <li>Receive your refund within 1–2 business days after we receive and inspect your returned item.</li> </ol> <h2>Important Notes & Limitations</h2> <ul> <li>One return per product per household.</li> <li>Each order requires its own Return Authorization — returns from multiple orders cannot be combined.</li> <li>Shipping charges are non-refundable.</li> <li>Damaged or incorrect items must be reported within 14 days of delivery; photo documentation may be requested.</li> <li>FemClarity™ reserves the right to limit or decline returns if return behavior suggests policy abuse.</li> </ul> <h2>FAQs</h2> <p><strong>How long do I have to return a product?</strong><br> You have 30 days from your purchase date to initiate a return.</p> <p><strong>Can I return an opened bottle?</strong><br> Yes. Opened and used products are accepted for return within 30 days.</p> <p><strong>How do I get my return label?</strong><br> For U.S. orders, a prepaid label will be emailed within 1 business day of your return request.</p> <p><strong>How long do refunds take?</strong><br> Refunds are typically processed within 1–2 business days of receiving the returned item.</p> <p><strong>What if my item is damaged or incorrect?</strong><br> Report issues within 14 days of delivery. We may request photos or a written description for verification.</p> <p><strong>Is a physical return required?</strong><br> Yes. Even opened or used products must be physically returned to process a refund.</p> <h2>Ready to Start a Return?</h2> <p>Visit: <a href="https://www.femclarity.com/returns" target="_blank">www.femclarity.com/returns</a></p> <p>Need help? Contact our support team:<br> 📧 <a href="mailto:info@femclarity.com">info@femclarity.com</a><br> 📍 State Road Z, Pevely, MO 63070, United States</p>